Showing posts with label chipotle. Show all posts
Showing posts with label chipotle. Show all posts

Monday, November 13, 2017

Chipotle Tumbles: "Supergirl" Actor Says He "Almost Died" After Eating At Burrito Chain

Chipotle stock tumbled on Monday on renewed food quality concerns after “Supergirl” actor Jeremy Jordan blamed the burrito chain for making him severely sick. The actor, who plays Winn Schott the show, posted an Instagram story on Thursday from his hospital bed, saying that “the food did not agree with me and I almost died,” according to People.


“I know I’ve advocated for them in the past, but they’re terrible,” says Jordan, who looks fairly pale laying in a hospital bed and showing viewers the IV in his arm.


“I, as you can see, am in the hospital and I have fluids in my arm because the food did not agree with me and I almost died.... I just want to thank my wife for being amazing and talking me off the ledge when I was on the phone about to die and Chris Wood for holding my hair back metaphorically,” he says. “I love all of you; thank you so much. It’s been a night.”



According to People, Jordan, 32, who was set to perform at a ‘salute to Broadway’ concert in Houston on Friday, says he hopes he is okay to go through with the show and has yet to update fans on his current status.


CMG shares fell as much as 4.4% in early trading on Monday, extending what has been a painful rout this year. Two years ago,


The incident will likely renew concerns about food safety at Chipotle, which has struggled to bounce back from an E. coli crisis in 2015 that sickened tens of customers.  The company had begun to restore its reputation in the past year, but a norovirus incident in Virginia and a viral video of mice at a Dallas location sparked a fresh round of negative headlines.


Chipotle also suffered a data breach earlier this year, an incident that hurt its earnings and contributed to another stock slump. This year’s hurricanes rocked Chipotle as well: It had 425 restaurants in the direct path of the storms.


Concerns about Jordan"s complaint going viral, Chipotle responded to the actor"s claims with the following statement to People:








We are sorry to hear that Jeremy is sick and have attempted to get in touch with him directly regarding where and when he ate so we can look into this. We take all claims seriously, but at this time we can’t confirm any link to Chipotle. We are always committed to making things right for our guests and will do the same for Jeremy when we are able to reach him.”



If the stock price reaction to the denial is any indication, Chipotle will have to try much harder...










Thursday, July 20, 2017

Rats Fall From Ceiling At Dallas Chipotle In "Rare And Isolated Incident"

A day after Chipotle Mexican Grill faced an outbreak of norovirus at a Chipotle restaurant in Virginia, the company’s PR team is dealing with yet another embarrassing public-health incident. A Dallas TV station reported that, at one local Chipotle restaurant, customers’ lunch was ruined when several rodents reportedly fell from the ceiling and landed inside the dining area.


Footage of the incident - as one angry customer remarked - is enough to put one off from eating at the chain indefinitely:



Customers said the rats appeared to materialize from out of nowhere:





“If we would have been sitting at the table next to that it definitely would have fell on top of our food because it was literally right there,” Daniela Ornelas, of Dallas, told NBC DFW, adding that she and her boyfriend were eating during the lunch rush at the restaurant.



“I just kept wondering what it was, and I kept looking around until I looked at the floor, and I saw three rats, and I ran,” Ornelas said.



Chipotle shares plunged more than 6% on Tuesday after multiple customers reported getting sick after eating at a restaurant in Sterling, Virginia. Customers reported symptoms such as vomiting, diarrhea, severe stomach pain, dehydration, and nausea to the website iwaspoisoned.com, alerting Business Insider, which confirmed the norovirus outbreak with the company. At least 13 customers fell ill after eating at the Virginia Chipotle between July 14 and 15.



The outbreak echoed a public relations nightmare from two years ago, when reports of diners getting sick at Chipotle restaurants around the country first began to emerge. The company was found responsible for cases of salmonella, norovirus and e. coli, and saw its same-store sales decline precipitously. Chipotle’s shares shed nearly 50% of their value in the aftermath, a decline from which they have never recovered.


A Chipotle spokesperson issued a statement to NBC DFW Wednesday to explain how the rodents ended up in the dining room, adding that it was an “extremely isolated and rare.”





“We learned yesterday that mice got into a restaurant," the statement read, "and we immediately contacted professionals who identified a small structural gap in the building as the likely access point. We’re having it repaired. Additionally, we reached out to the customer to make things right. This is an extremely isolated and rare incident and certainly not anything we’d ever want our customers to encounter.”



Still, it looks like Chipotle is going to lose a few customers over this one.





"Ornelas said she was happy with how the employees handled the situation, but would likely not return to Chipotle"s West End location."



However, the outbreak hasn’t scared off devoted Chipotle customers like Bill Ackman. Ackman sent his first-ever tweet on Wednesday, featuring a photo of him smiling inside a Chipotle restaurant, with a caption that read “eating our own cooking @ChipotleTweets.” Ackman"s fund, Pershing Square Capital Group, owns 10% of Chipotle.





Now, imagine what would happen to the stock price if Ackman got salmonella?